Surveys
197
Last 12 months
Net Promoter Score
51
% promoters − % detractors
Customer Effort Score
2.9
Average, out of 5 (lower is easier)
Surveys by Month
NPS and CES by Month
| Month | Surveys | NPS | CES |
|---|---|---|---|
| Jun 26 | 72 | 47 | 3.0 |
| Jul 26 | 35 | 49 | 2.8 |
| Aug 26 | 45 | 71 | 2.7 |
| Sep 26 | 18 | 47 | 2.6 |
| Oct 26 | 27 | 31 | 3.3 |
By Survey Type
| Survey | Surveys | NPS | CES |
|---|---|---|---|
| Job Seekers (Center) | 197 | 51 | 2.9 |
| Total | 197 | 51 | 2.9 |